How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills. Call us for a quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Adelaide owned & operated · Since 2001

Local Adelaide IT, web & hosting support, built around your business since 2001.

When something breaks, you talk to the WaTo team, real people, not a call queue. 20+ years, tailored to you.

Call (08) 7123 0805 Get support

John "Wato" Watson

Popular Managed IT Cyber Security Microsoft 365 Web & Hosting Web Design .au Domains Networks & Wi-Fi Currency machines Business advisory

Reliable IT support that prevents problems instead of chasing them.

Practical advice, systems and gear to keep your operation running.

Web, hosting & .au domains, Australian-owned, looked after by us.

Work with a real person Often in contact within hours, if not within the hour Contract, retainer, blocks or hourly: your call

One partner, every angle

Managed IT, Cyber Security, Web & Currency, under one roof in Adelaide

WaTo Consulting looks after South Australian businesses end to end: managed IT support, cyber security, Microsoft 365, websites & hosting, business solutions and currency equipment. We keep it simple, and fix things for the future, not just patch them for today.

What do you need help with?

Sound familiar?

Most businesses only think about IT when it breaks

By then it's already costing you: in downtime, in risk, and in stress. That's where we come in.

You don't need a call queue. You need someone who answers the phone, and stays until it's sorted.

See managed IT plans

It only gets attention when it breaks

Reactive support is expensive: in call-out fees, and in the productivity you lose every time something stops working.

Is your data actually backed up?

"There's a backup somewhere" isn't a plan. We make sure your data is safe, tested and recoverable, so a bad day stays a small one.

Your provider closes tickets, not gaps

You're paying for a help desk when what you need is a partner who improves your business, not just patches it when it falls over.

The WaTo character, your friendly Adelaide IT partner

You're not a client, you're a partner

For 20+ years the WaTo team has done IT differently. We listen first, tailor every fix to your business, and explain it all in plain English: no jargon, no pressure, no call queues.

Listen first, act precisely. Solutions built around how you actually work.
Keep it simple. Plain English, no jargon and no over-engineering.
Fix it for the future. We solve the root cause and weigh what today's fix could cause tomorrow.
Proactive partnership. We prevent problems and bring ideas, not just patch and leave.

Book a free consult

Getting started is simple

Switching IT providers feels hard. It isn't, when you do it with us.

We audit your setup

We review your IT, security and current contracts, and tell you what's working, what's broken and what's a risk.

We build a plan

A clear, prioritised plan tailored to your business: what to fix first, what it costs, and no surprises.

We take care of it

Migration, security, support and ongoing management, handled, so you can get back to running your business.

Talk it through with a real person

Not sure where to start? Call and tell us what's going on. No call queue, no script, no obligation.

Mon to Fri, 8:30am to 5pm

Call (08) 7123 0805 Get a quote

Specialists in the sectors we know best

We speak your language, with tailored IT, security and support for the industries we work in most.

Healthcare

Medical Clinics & Doctors

Secure patient data, practice software and reliable Wi-Fi for small clinics and GPs.

Learn more → Allied Health

Physio & Psychology Clinics

Bookings, records privacy and secure devices for allied-health practices.

Learn more → Early learning

Childcare Centres

Secure classroom Wi-Fi, data protection and fast iPad/tablet support.

Learn more → Hospitality

Cafés & Venues: POS

POS setup, connectivity, layout rebuilds and receipt-paper supply.

Learn more → Retail / FOH

Retail & Front of House

POS, EFTPOS, stock systems, customer Wi-Fi and reliable counters for shops and venues.

Learn more → Trades

Construction & Site Services

On-site networks, secure remote access and rugged device fixes.

Learn more →

Don't see your industry?

We work across plenty more. Tell us what you do and we'll tell you how we can help.

Ask us →

Web, hosting & domains, by the same local team

Your website, your .au domain and your hosting, all under one roof in Adelaide, looked after by the same people who answer the phone for everything else.

Australian-owned hosting. Your data stays onshore. .au & .com.au domains. Registered and managed for you. Websites built & maintained. Design, updates and support. Free, no-stress migration. We move you over.

Explore Whosts.au See our web work

Technology we work with

Microsoft 365 Google Workspace Ubiquiti UniFi Proxmox cPanel / WHM Sophos 3CX & VoIP .au Domains

20+years in business

2001founded in Adelaide

100+businesses supported

5service areas, one team