Everything Business Solutions

Business technology & solutions

The operational side of business tech: the counter, the back office and the decisions in between.

Log a jobSomething not working? Get a quoteNew work or advice Call us(08) 7123 0805 PricingPlain prices, no surprises

Beyond computers and email sits the technology your business actually trades on: point of sale and receipt systems, CCTV, procurement and the integration work that makes separate systems behave like one. We supply it, set it up and keep it running, from a single café counter to multi-site setups.

The advisory side covers strategic roadmapping, governance and technology decisions, plus training and compliance: systems training for your team, scam awareness, operational audits, risk assessment and workplace policy. Practical, vendor-neutral advice from people who also do the hands-on work.

Systems & Equipment 5

CCTV & Surveillance Whether you need cameras across a warehouse, a buzzer on the front door, or a proper access control system for multiple sites… Find out more Point-of-Sale Your POS system is the engine room of your daily trade. When it works well, you don't think about it. When it doesn't, everything slows down. Find out more Receipt Paper & Consumables The right rolls for your printers, EFTPOS terminals and POS systems, matched to your hardware and delivered without fuss. Find out more Systems Integration If your team is copying data between systems, emailing spreadsheets around or running the same process by hand every day… Find out more Technology Procurement Buying technology shouldn't mean hours of research, confusing specs and a nagging feeling you picked the wrong thing. Find out more

Consulting & Strategy 5

Transformation Strategy Find out more Strategic Roadmapping Every business hits a point where winging it stops working. Strategic roadmapping is about stepping back, getting clear on where you're headed… Find out more Market Analysis You can't grow what you don't understand. Market and competitive analysis gives you a clear picture of who your customers are… Find out more Governance Governance isn't just for big corporations with boards and shareholders. Find out more Technology Advisory Technology moves fast and the options are endless, but your budget and your team's patience aren't. Find out more

Training & Compliance 9

Leadership Workshops Good leadership comes down to giving your managers and team leads the practical skills to have hard conversations, delegate properly… Find out more Systems Training New software, updated procedures, or a fresh hire who needs to get up to speed: your team shouldn't have to figure it out on their own. Find out more Change Management New technology, new processes or a whole new way of working: change only works if your people are on board. Find out more Digital Bootcamps Your team has the tools, but are they using them properly? Our bootcamps are short… Find out more Operational Audits Most businesses have blind spots: processes that have drifted, compliance gaps nobody's checked, or costs that have crept up without anyone noticing. Find out more Workplace Policy Every business needs clear policies: for compliance, for consistency, and for when things go sideways. Find out more Regulatory Review Rules change, obligations pile up and it's hard to know where your business actually stands. Find out more Risk Assessment Every business has risks it hasn't spotted yet: an outdated firewall, a process that relies on one person… Find out more Scam Training Scams are getting smarter: AI-generated emails, fake invoices that look perfect and phone calls that sound legitimate. Find out more

More specialist servicesSee all 5

Not sure which one you need?

Talk to a real person. No call queue, no script: tell us what's going on and we'll point you the right way.

Mon to Fri, 8:30am to 5pm

Call (08) 7123 0805 Get a quote

Other areas we look after

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills. Call us for a quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company

WaTo Consulting

You wait in a call queue

A real person on the WaTo team answers

One rigid plan, take it or leave it

Contract, retainer, blocks or hourly: your choice

Patch it today, deal with it again later

Fix the root cause, and what it could cause next

Jargon and over-engineering

Kept simple and explained in plain English

IT only, you juggle other vendors

IT, cyber, web, business & currency under one roof

Hosting resold from someone else

Our own Australian hosting (Whosts.au)

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au

Why clients choose us

Trusted by Adelaide business since 2001

★★★★★
"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."
SA Construct

★★★★★
"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."
Major Real Estate

★★★★★
"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."
RAF Group

★★★★★
"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."
Trymoss Engineering

★★★★★
"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."
Cummins Allison

★★★★★
"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."
Major Pub / Hotel

★★★★★
"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"
Mike, Mike Roberts Music

★★★★★
"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."
CRS Accessories

★★★★★
"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."
Lasers in Medicine, Adelaide

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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go: expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.