How can we help?
Talk to us now, start a remote session your technician asked for, or log a job so it’s tracked.
Call us(08) 7123 0805Message usLive chat with the teamRemote AccessOnly when your technician asksPC Audit ToolQuick health check of your computerContact usEmail, visit, or new work
Log a service request
Pick the closest match and it goes straight to that team.
IT & DigitalComputers, email, Microsoft 365 and Wi-Fi.ComputersEmail & 365Wi-FiLog an IT requestCurrencyCoin machines, note counters and precision scales.Coin machinesNote countersScalesLog a currency callWeb HostingWebsites, hosting, domains and website email.WebsiteHostingDomainsLog a web ticketBusiness SolutionsCCTV, signage and business software.CCTVSignageSoftwareLog a business requestPhotocopiersJams, toner, scanning and error codes.JamsTonerScanningLog a copier requestPhones / PBXHandsets, voicemail and diverts.HandsetsVoicemailDivertsLog a phones requestPOS / TillsTills, EFTPOS and receipt printers.TillsEFTPOSReceipt printersLog a POS requestI’m not sureTell us what’s going on and we’ll get it to the right person.Tell us what’s up
Service contract clients: please log every job here so it’s tracked against your agreement.
Receipt paper
Running low on paper?Receipt paper, EFTPOS rolls, labels and more. Order in under a minute.Quick link: wato.au/orderOrder paperBefore you allow remote access
- Only allow remote access when you’re already talking to WaTo, or a WaTo ticket sent you here.
- Never give access to unexpected callers, or anyone saying they’re from your bank, Microsoft, Telstra or the ATO.
- Close any private documents before the session starts.
- Not sure? Call us first on (08) 7123 0805.
