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Last updated 5 October 2026.

About these terms

These terms apply when you access or use this website. The website is operated by WaTo Consulting Pty Ltd (ABN 96 626 938 663) of 54 Howards Road, Beverley SA 5009 ("WaTo", "we", "us" or "our"). By continuing to use the website, you agree to these terms. If you do not agree, please do not use the website.

These website terms do not by themselves create a customer service contract. Quotes, orders and services are governed by the applicable Service Terms, service schedule and any written order or agreement between us.

Information, not professional advice

Website content is general information only. It is not legal, financial, accounting, cyber-security, compliance or other professional advice for your circumstances. Technology and regulatory requirements change, and every environment is different. You should obtain advice appropriate to your circumstances before acting on material published here.

Accuracy and availability

We take reasonable care with website content but do not promise that every page is complete, current, error-free or suitable for a particular purpose. Published descriptions, availability and prices may change. A quote or order accepted by us prevails over general website content for a particular engagement.

We may change, suspend or withdraw parts of the website for maintenance, security or operational reasons. We do not promise uninterrupted access.

Intellectual property

Unless stated otherwise, we or our licensors own the website and its content, including text, graphics, branding, layouts, software and images. You may view, print or save a reasonable copy for your own internal, non-commercial use. You must not reproduce, republish, sell, scrape at scale, modify, remove ownership notices from, or create derivative works from our content without permission or another legal right to do so.

Trade marks, names and logos belonging to customers, vendors or other third parties remain their property and are used with permission or as otherwise permitted by law.

Acceptable use

You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with its operation, harvest information, impersonate another person, or use it for unlawful, fraudulent or abusive activity. Our full Acceptable Use Policy applies to the website and our online services.

Information you submit

You are responsible for ensuring information you submit is accurate, lawful and does not infringe another person's rights. Do not send passwords, payment-card details, health records or other sensitive information through a general enquiry form unless we specifically ask you to use an approved secure method.

We handle personal information as described in our Privacy Policy. Submitting an enquiry does not require us to accept work, and we may verify identity or authority before acting on a request.

Third-party services and links

The website may link to or use third-party services. They are operated under their own terms and privacy practices. A link is provided for convenience and does not necessarily mean we endorse or control the third party. We are not responsible for third-party content or availability, except to the extent the law says otherwise.

Liability and Australian Consumer Law

Nothing in these terms excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded, including under the Australian Consumer Law.

To the extent permitted by law, we are not liable for loss caused solely by your reliance on general website content, your misuse of the website, or a third-party site or service outside our reasonable control. Where liability cannot be excluded but can lawfully be limited, it is limited in the manner permitted by law.

Changes to these terms

We may update these terms by publishing a revised version on this page. Changes apply from publication and do not retrospectively change an existing signed order or contract unless the parties agree or the contract permits it.

Governing law

These terms are governed by the laws of South Australia and the applicable laws of the Commonwealth of Australia. The parties submit to the courts with jurisdiction in South Australia, subject to any rights that cannot lawfully be limited.

Related terms

Services we supply are covered by our Service Terms and their schedules for website, hosting and domain services and IT, digital, cyber and other services. The Privacy Policy, Acceptable Use Policy and any applicable SLA also apply.

Contact

Questions about these terms can be sent to info@wato.com.au, or to WaTo Consulting Pty Ltd, 54 Howards Road, Beverley SA 5009.

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills. Call us for a quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting (Whosts.au)
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

★★★★★

"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."

SA Construct
★★★★★

"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."

Major Real Estate
★★★★★

"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."

RAF Group
★★★★★

"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."

Trymoss Engineering
★★★★★

"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."

Cummins Allison
★★★★★

"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."

Major Pub / Hotel
★★★★★

"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"

Mike, Mike Roberts Music
★★★★★

"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."

CRS Accessories
★★★★★

"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."

Lasers in Medicine, Adelaide
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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go: expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.