Everything IT & Digital

IT & Digital services in Adelaide

The whole IT side of your business, looked after by one local team who answer the phone.

Log a jobSomething not working? Get a quoteNew work or advice Call us(08) 7123 0805 PricingPlain prices, no surprises

This is the core of what WaTo does: keeping Adelaide businesses running day to day. That covers fully managed IT with monitoring, patching and a flat monthly fee, helpdesk and remote support when something just needs fixing, and everything in between: ad-hoc callouts, after-hours cover and co-managed setups alongside your own staff.

Under the hood it’s the same stack most businesses live on: Microsoft 365 and Google Workspace set up properly, networks and Wi-Fi that reach the whole building, servers and cloud hosting, phones, printers and the fleet of devices your team works from. Browse by category below, or if something’s broken right now, log a service call.

Managed & Support 7

Managed IT Services Hand your IT over to a local Adelaide team that actually picks up the phone. Find out more Help Desk & Remote Support When something breaks or stops working, you need it fixed now, not after a two-hour wait on hold. Find out more On-Call & Ad-Hoc Support Not every business needs a monthly IT plan. Sometimes you just need someone good to call when something breaks. Find out more After-Hours Cover Your business doesn't always stop at five o'clock, and neither should your IT support. Find out more Co-Managed IT Your IT person is good at their job, but they can't be an expert in everything, available around the clock, and still get through their project list. Find out more IT Consulting & Strategy Good IT shouldn't be guesswork. We sit down, look at what you've got, figure out what's holding you back… Find out more Data Recovery When a drive fails or files disappear, the priority is getting your data back without making things worse. Find out more

Microsoft 365 & Google 6

Microsoft 365 Get Microsoft 365 set up properly, with email, Teams, files and security that just work, and looked after by a local Adelaide team who answer the phone. Find out more Google Workspace Get Google Workspace set up properly (business email, shared drives… Find out more Microsoft Teams Get Microsoft Teams set up so your team can actually use it: calls, chat, meetings and file sharing that work together, not against each other. Find out more SharePoint & OneDrive Get SharePoint and OneDrive set up so your files are organised, shared safely and available from anywhere, instead of scattered across desktops… Find out more Email Migration Moving business email is one of those jobs that sounds simple until something goes wrong. Find out more Backup & DR If your server died tomorrow morning, how long before your team could work again? We set up backup and disaster recovery that actually gets tested: local… Find out more

Infrastructure & Networking 6

Network Management Your network is the backbone of everything your team does: email, files, phones, the lot. Find out more Network Cabling Good cabling is the foundation everything else sits on: your internet, phones, Wi-Fi, security cameras, the lot. Find out more UniFi Deployment Patchy Wi-Fi costs your team time every single day. We deploy Ubiquiti UniFi systems across Adelaide offices, warehouses… Find out more Wi-Fi Heatmapping Before you buy more access points or move your router again, find out what's actually happening with your wireless signal. Find out more VPN & Remote Access Your team works from the office, from home, from client sites, sometimes all three in the same week. Find out more Router & Firewall Config A properly set up firewall is the front door to your business network, and most of the ones we see have been left on default settings. Find out more

Cloud & Virtualisation 5

Azure & Cloud Hosting Move your servers and infrastructure to Microsoft Azure or other cloud platforms without the complexity of managing it yourself. Find out more Server & Virtualisation Get more out of the hardware you have, or move to virtual servers in the cloud, without the complexity or the big price tag. Find out more Proxmox Virtualisation Proxmox lets you run multiple virtual servers on a single physical machine, with the same performance… Find out more Cloud & Collaboration Get your team working together from anywhere (office, home or site) with cloud tools that are set up properly and actually make the day easier… Find out more AI for Business You don't need to be a big corporate with a research department to use AI. Find out more

Devices & Equipment 6

PC Deployment New starter on Monday? Office moving next month? We handle the full cycle: sourcing the right hardware, loading your apps and settings… Find out more Device Procurement Buying business IT gear shouldn't mean guessing specs at a retail store or waiting weeks for the wrong thing to arrive. Find out more Hardware Repairs A dead laptop on a Monday morning shouldn't mean a lost day. We repair and upgrade business desktops, laptops, servers and peripherals… Find out more Mobile Device Support Your team's phones and tablets are business tools as well as personal gadgets. Find out more Printer Support Printers cause more helpdesk calls than almost anything else, and they always pick the worst time to stop working. Find out more Computer Repair & Windows Reinstall Slow, crashing or infected? We repair it or reinstall Windows cleanly, and put your files, programs and email back. Find out more

Communications 2

VoIP & PBX Phone Systems The old copper phone network is done. If your business is still running legacy handsets or paying too much for calls, it's time to move to VoIP. Find out more On-Site Field Services Some things can't be fixed over the phone. When you need someone on-site to set up new gear, move an office… Find out more

More specialist servicesSee all 39

Not sure which one you need?

Talk to a real person. No call queue, no script: tell us what's going on and we'll point you the right way.

Mon to Fri, 8:30am to 5pm

Call (08) 7123 0805 Get a quote

Other areas we look after

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills. Call us for a quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company

WaTo Consulting

You wait in a call queue

A real person on the WaTo team answers

One rigid plan, take it or leave it

Contract, retainer, blocks or hourly: your choice

Patch it today, deal with it again later

Fix the root cause, and what it could cause next

Jargon and over-engineering

Kept simple and explained in plain English

IT only, you juggle other vendors

IT, cyber, web, business & currency under one roof

Hosting resold from someone else

Our own Australian hosting (Whosts.au)

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au

Why clients choose us

Trusted by Adelaide business since 2001

★★★★★
"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."
SA Construct

★★★★★
"Our IT consultant since 2010. Always quick to respond, and we're very happy with our website and every system he's maintained."
Major Real Estate

★★★★★
"They took the hassle out of setting up our restaurant — website, point of sale, even HR advice. Professional and great value. Highly recommended."
RAF Group

★★★★★
"Outstanding service since 2013 — from website design to any IT issue, always prompt and informative. I've recommended WaTo to many of my own customers."
Trymoss Engineering

★★★★★
"Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs."
Cummins Allison

★★★★★
"Often on-site within the hour. Knowledgeable, dependable, and he can explain IT in plain layman's terms. An incredible asset to our business."
Major Pub / Hotel

★★★★★
"As a non-geek, I appreciate that Wato's always got my back and never makes me feel I'm imposing. Local and reliable — Wato's your man!"
Mike, Mike Roberts Music

★★★★★
"We sleep easy at night knowing our data is safe and secure. Quick to act whenever we have a problem."
CRS Accessories

★★★★★
"Streamlined our medical practice IT, reduced operating costs and simplified backups. 100% quality customer service to small business."
Lasers in Medicine, Adelaide

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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go: expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.