Where we work
WaTo Consulting is Adelaide-owned and based, with on-site service across South Australia and established support for clients interstate: we fly in for planned work. The honest version of "we service everywhere": one real team in Adelaide, on-site where that's practical, scheduled visits where it's planned, and remote-first everywhere, because most modern IT support doesn't need a van in your car park.
Adelaide & South Australia: our home base
On-site callouts (often within the hour for urgent metro issues), workshop bench work in Beverley, and the full menu in person: managed IT, cyber security, web and hosting, point of sale, and currency equipment. Home since 2001.
Darwin & NT: scheduled visits + remote cover
Planned on-site trips for physical work, with day-to-day support handled remotely the same business day by the same team every time.
Brisbane: scheduled visits + remote cover
The same model for Queensland: prepared, scheduled visits when hardware needs hands, remote-first support in between, same published rates as everywhere else.
Australia-wide remote: how most support actually happens
Monitoring, security, Microsoft 365, email, websites and everyday help desk, delivered remotely at our discounted workshop rate, relied on by interstate and international clients alike.
Same team, same standards, same published rates
Wherever you are, you deal with the same people, the same systems, and the same openly published rate schedule (see what IT support actually costs). We don't use franchises or subcontracted mystery technicians, and there's no interstate premium.
Need help now? Log a service call or see all the ways to reach us. Curious who we are? About WaTo Consulting.