Cyber monitoring for Australian businesses
WaTo runs cyber monitoring for Australian businesses from Adelaide, remotely, so your location doesn't matter. The monitoring tools watch your devices, servers and cloud accounts around the clock. A person on our team works through every alert each morning and contacts you when something real turns up. Clients who want a response outside business hours can have it written into their contract, and we say plainly which plan covers what.
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The short answer
Cyber monitoring for Australian businesses means software watches your devices, servers, email and cloud accounts continuously and raises an alert when something looks wrong. WaTo Consulting runs this remotely from Adelaide. The tooling runs around the clock, and the team works through the alerts each morning. After-hours human response is only included for clients whose contract covers it.
What cyber monitoring involves
Cyber monitoring collects activity records from your devices, firewall, servers, Microsoft 365 and other cloud accounts, then checks them for signs of trouble: logins from odd places, a laptop behaving like it's infected, an account suddenly sending thousands of emails. The tooling never sleeps, but an alert only helps if someone reads it and acts. That is the part we do, and it's why we are upfront about when a person looks at each one.
What gets monitored, and what happens next
Laptops, desktops and servers
Agents on each device watch for malware, odd behaviour and failed protections, and raise an alert when something is off.
Microsoft 365 and cloud logins
Sign-ins from unusual countries, repeated failed passwords and changes to mailbox rules are flagged, since stolen logins are a common way in.
Firewall and network activity
Unusual connections and data leaving your network are picked up and reviewed against what is normal for your business.
Morning alert review
A person works through the overnight alerts each morning, separates real problems from noise and follows each one up.
Contact when it matters
If something genuine turns up, we ring you with a plain explanation of what we found and what we recommend. Where your agreement allows, we also act, for example by isolating a device or locking an account.
After-hours response (by contract)
Clients whose contract includes after-hours cover get a response outside business hours. If yours doesn't, alerts wait for the morning review.
Who it suits
- Australian businesses with staff in more than one city, or working from home, where nobody can watch every device.
- Firms whose cyber insurer, client or government contract asks for evidence of monitoring.
- Owners who don't want to hire a security person but do want someone acting on alerts.
- Businesses working towards the ACSC Essential Eight who need to know what is happening on their systems.
How it works
- We look at what you have. A short conversation and a check of your devices, accounts and cloud services, so we know what needs to be watched.
- We install the monitoring remotely. Agents and log connections go on over the internet. We don't need to visit your office, wherever in Australia it is.
- We learn what normal looks like. In the first weeks we tune alerts to your business so ordinary activity doesn't raise noise.
- Alerts get worked through. The tooling raises alerts at any hour. The team works through them each morning, and after-hours response applies only if your plan includes it.
- You hear what you need to hear. We contact you when something real turns up, and send a short summary so you can see what the monitoring has been doing.
Why WaTo for cyber monitoring
- A person reads the alerts. You are not left with a dashboard or an inbox full of automated emails.
- We tell you what your plan covers out of hours before you sign, with no surprises on the night.
- The same team looks after your IT, so we already know which laptop is whose and what changed last week.
- Adelaide owned and operated since 2001, working with Australian businesses remotely.
- Plain-English reporting that your insurer, auditor or board can follow.
Cyber monitoring questions
Do you offer 24 hour cyber monitoring in Australia?
The monitoring tools run around the clock and raise alerts at any hour. A person on our team works through the alerts each morning. Whether someone also responds outside business hours depends on your plan, and we will tell you exactly what yours covers before you commit.
What happens to an alert that comes in at 2am?
The tooling records it and, where it can, blocks the obvious harm automatically. Without an after-hours plan, the team reviews it first thing in the morning. With an after-hours plan, we respond overnight under the terms in your contract.
Do you only monitor Adelaide businesses?
No. The work is done remotely, so we monitor businesses across Australia. We are based in Adelaide, and clients here can also have us on site when needed.
What can you monitor?
Windows and Linux servers, laptops and desktops, firewalls, Microsoft 365, cloud platforms and network equipment. If it produces logs, we can usually monitor it. Tell us your setup and we will confirm.
Does monitoring replace antivirus and a firewall?
No. Those block known threats. Monitoring watches for what gets past them and for stolen logins, and makes sure somebody acts on it. They work together.
How does this relate to the Essential Eight?
The Essential Eight is the ACSC's baseline set of controls, such as patching and multi-factor authentication. Monitoring shows you whether those controls are holding. If you need to know where you stand, see our Essential Eight assessment.
What if there is a data breach?
We contain the problem, work out what was affected and give you a written account of what happened. If personal information was likely exposed and could cause serious harm, the Notifiable Data Breaches scheme may apply, and we help you gather the facts. Your lawyer or insurer can advise on the legal side.
How is this different from your security monitoring and alerts service?
The two describe the same service from different angles. Our security monitoring and alerts page explains how alerts are triaged and followed up in Adelaide. This page is for Australian businesses elsewhere who want to know what remote monitoring looks like. For the wider package, see managed cyber security.
Guides on this topic
Want to know what monitoring would cover for you?
Call (08) 7123 0805 or book a call. We will explain what we would watch, who looks at the alerts and when.
Mon to Fri, 8:30am to 5pm
