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IT health check, IT audit or penetration test: which do you need?

IT providers use these names loosely, and that makes it hard to know what you're buying. They're actually quite different jobs. Here's what each one is, how long it takes, and the situations where you need it.

Last updated

The short answer

An IT health check is a quick, practical snapshot that ranks risks and fixes. An IT audit is a formal, documented review against a named standard, used when an insurer, client or buyer wants evidence. An Essential Eight assessment checks eight specific security controls against a maturity level. A penetration test is an authorised, simulated attack to prove whether systems can be broken into. Most small businesses should start with a health check.

Why the difference matters

Buying the wrong one wastes money either way. A penetration test on a business that hasn't turned on multi-factor authentication finds what a health check would have found for a fraction of the cost. A quick health check won't satisfy a client whose contract asks for evidence against the Essential Eight. Knowing who's asking, and why, tells you which one to get.

The four types side by side

IT health check

A snapshot of backups, logins, updates, devices, network and cloud setup. Takes days. You get a ranked list of risks and fixes. Best first step for most small businesses.

IT assessment or review

Wider than a health check. It also looks at whether your systems still fit the business, what they cost and what you'll need in two or three years. You get a roadmap and budget.

IT audit

Formal and evidence-based. Every device, licence and account is recorded and controls are measured against a standard like the Essential Eight. Takes weeks. You get documents someone else can rely on.

Essential Eight assessment

Checks the Australian Signals Directorate's eight mitigation strategies against a maturity level, using its assessment guide. There's no official certificate, but clients and tenders increasingly ask for it.

Penetration test

An authorised, simulated attack within an agreed scope. It shows whether someone can actually get in. Needs written permission and a specialist, and makes most sense once the basics are in place.

Which one fits your situation

  • "I just want to know if we're OK": an IT health check.
  • "We're growing and need a plan and budget": an IT assessment.
  • "A buyer, insurer or board wants it in writing": an IT audit.
  • "A client contract or tender mentions the Essential Eight": an Essential Eight assessment.
  • "We hold valuable data and want proof nobody can get in": a penetration test, after the basics are covered.

A sensible order

  1. Start with a health check. Find and fix the obvious gaps first. It's the cheapest way to remove the most risk.
  2. Move to an audit or Essential Eight assessment when asked. Once the basics are sorted, a formal review goes faster and reads better.
  3. Add a penetration test if your risk calls for it. Businesses with customer portals, valuable data or contractual requirements get the most from one.

How WaTo can help

  • We run IT health checks, IT audits and Essential Eight assessments for Adelaide businesses.
  • We'll tell you honestly which one you need, including when the cheaper option is enough.
  • If you need a penetration test, we help you scope it and work with the specialist on the fixes.

Common questions

Is the Essential Eight being replaced?

The Australian Signals Directorate published ASD Essentials in October 2026 as its successor. It swaps maturity levels for priority phases. It's aimed mainly at government, critical infrastructure and large organisations, there's no transition deadline yet, and ASD says to keep current uplift programs going. For most small businesses the Essential Eight is still the right yardstick for now.

Can one provider do the health check and the fixes?

Yes, and it's common. If you want an independent view, you can also take the report to a different provider. A good report should make sense to anyone.

Does a vulnerability scan count as a penetration test?

No. A scan is an automated tool that lists known weaknesses. A penetration test is a person actively trying to exploit them. Scans are often part of a health check or audit.

Which one do insurers want?

Most small business cyber insurance proposals ask questions rather than demanding a report. A health check usually gives you honest answers to them. Larger policies sometimes ask for evidence, which is where an audit helps.

How WaTo can help with this

Guides on this topic

WaTo Consulting. Last reviewed 2026-10-24. Review when ASD publishes transition dates for ASD Essentials.

Not sure which one you need?

Tell us who's asking and why. We'll point you at the right one, even if it's the smallest.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting, business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

Managed IT is typically $80 to $200 per user per month. One-off help is $115 an hour remote or $180 an hour on site. Prices are ex GST. See our rates.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting, run by us
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

The WaTo team
Real people in Adelaide, not a call queue
  1. SA Construct · client from day one
    Our whole IT structure is with WaTo Consulting for the simple reason that there's no sales spiel, no waiting in line on the phone, and always an effective, quick result when needed.
  2. Wato

    From day one and still going 🤝

  3. Enzo's at Home · client since 2001
    WaTo has been assisting our company since 2001. Always punctual, trustworthy, honest, and can be relied on to get the job done.
  4. Wato

    Time flies when you're having fun 🙌

  5. Real estate business · client from 2010
    WaTo looked after IT for our property management business from 2010. We grew dramatically in that time and WaTo was instrumental in keeping all our IT in order, with smooth upgrades.
  6. Alyx

    Loved being part of the growth 📈

  7. Hospitality venue
    In a busy, large hospitality venue with constant IT issues, WaTo is an incredible asset. If WaTo's called with an issue, they're often here within the hour.
  8. Lee

    On my way 🚗

  9. Accounting practice
    WaTo has been invaluable in moving us from Outlook to Gmail and teaching us the other Google products. Friendly, approachable and easily understood. We've even brought WaTo in to help one of our own clients migrate.
  10. Lee

    Happy to help your clients too 🤝

  11. CRS · client since 2011
    Our data is the backbone of our company, and we sleep easy at night knowing it's safe and secure. Whenever we have an IT problem, WaTo understands how crippling downtime is and is quick to act.
  12. Alyx

    Backups checked. Sleep easy 😴

  13. Lasers in Medicine
    WaTo's IT expertise streamlined our medical practice, reduced operating costs and simplified our backups. 100% quality customer service to small business.
  14. Wato

    Small business is our thing 💪

  15. Engineering company
    Wato, or "DJ WaTo" as he's known to us, has become like family. He always goes above and beyond, with a few good solutions to our ever-demanding needs.
  16. Wato

    🎧 DJ WaTo, at your service

  17. City cafe, multiple locations
    WaTo set up our point of sale and internet. They always answered my calls and could even troubleshoot problems over the phone. Very professional. Thank you, WaTo!
  18. Lee

    Always happy to pick up 📞

  19. Printing industry · client since 2013
    Our business relies on discipline and attention to detail, which is exactly why we've relied on WaTo since 2013. Their knowledge and personal attention give us peace of mind in every area of our operation.
  20. Alyx

    Detail is our thing too 🔍

  21. Genmed 480
    We feel extremely lucky to have WaTo look after our computers. Easy to talk with, explains things in plain terms instead of jargon, and never pushes us to upgrade to the latest and greatest.
  22. Lee

    No jargon, promise 🙂

  23. Alex, 30 Acres · client since 2021
    If you're anything like us, IT is very daunting! WaTo took away the hassle and stress of setting up our brand new restaurant and installed our point of sale. Timely, efficient and a reasonable price. Highly recommended!
  24. Wato

    30 Acres, still the freshest food ever! 🍽️

  25. AV industry
    WaTo delivers for our standard office admin and as a consultant for integrating audio, visual and lighting products into the IT world. Problems are dealt with swiftly to avoid downtime.
  26. Lee

    Lights, camera, uptime 🎬

  27. Cummins Allison (CPI) · client since 2014
    Their ability to grasp and apply product-specific technical process has allowed us to meet all customer KPIs and offer value-added services.
  28. Alyx

    KPIs met. Keep counting 💵

  29. Allied health practice
    When the medical diary crashes, that's an all-out emergency. It happened three times in one year, and each time WaTo fixed it in under 10 minutes. Personal, reliable and fast.
  30. Alyx

    Diary's back up ✅

  31. Sports industry · client since 2015
    We've used WaTo since 2015. Before that, other providers made things difficult. WaTo is prompt, upfront and very reliable, and has saved us heaps!
  32. Lee

    Glad we could save you heaps 💸

  33. Sole owner-operator
    WaTo moved my site to a new server and set up secure, reliable email and hosting, so I could get on with what I do best. I'd send anyone to WaTo for all their wizardry needs.
  34. Wato

    Wizardry on tap 🪄

  35. Recreation industry
    WaTo did an amazing job setting up the audio and visual in our new business, and fantastic work migrating email accounts and managing our domains. Service is A+.
  36. Lee

    A+ right back at you ⭐

  37. Small home business
    Doesn't matter how small your business is, we all need help with IT and digital. WaTo makes me feel like BIG business.
  38. Alyx

    Small business, big support 🚀

  39. Mike Roberts
    As a non-geek, I appreciate that WaTo's always got my back and never makes me feel I'm imposing when I ring out of hours. Looking for someone local and reliable? WaTo's who you call!
  40. Wato

    Anytime, Mike 👍

Who we work with

Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day. Rumour has it the story starts much earlier, with a young Wato on his grandfather's knee in front of a Commodore 64, learning to code in BASIC.

Emma Watson (née Dickenson) was part of the story for a stage along the way. She brought real estate and property management expertise, and a clear view of where the business could go: growing it, bringing in new systems and fresh thinking, and lifting the standard of how things are done. WaTo has been through plenty of shapes and stages since, but one thing she helped sharpen has never changed: being consistent for the client is a must.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web Hosting work now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.

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