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Duo MFA: one tap to prove it's really you

A stolen password is the most common way into a business network. Duo stops it there: every login to Windows, remote desktop or your VPN needs a tap on the staff member's phone. We set it up, manage it and lock out anyone who leaves.

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What is Duo?

Duo is Cisco's multi-factor authentication service. After someone types their password, Duo sends a push notification to their phone and the login only goes through once they approve it. If a password is leaked or guessed, it's useless on its own. There are no hardware tokens to hand out: staff use the free Duo Mobile app.

What you get

Protected Windows and RDP logins

One approval protects the whole Windows session, with no repeated pop-ups during the day.

Instant lockout

Someone leaves or loses their phone? We revoke their access straight away, for every system Duo protects.

Works with what you have

RDP, VPN, Microsoft 365 and Google Workspace single sign-on, and on-site systems.

Ticks the compliance boxes

MFA is part of the ACSC Essential Eight and ISO 27001, and cyber insurers increasingly ask for it.

Pricing

Our pick

Duo RDP Authentication, WaTo managed

$5per user, per month

  • Push approval for Windows, RDP and VPN
  • Set up, managed and monitored by WaTo
  • Billed monthly, no lock-in
  • No hardware tokens to buy

Australian dollars, ex GST. Setup is quoted separately and can be bundled into a support retainer.

Who it's for

  • Businesses whose staff log in to an office server or PC from home over remote desktop.
  • Anyone filling in a cyber insurance form that asks about multi-factor authentication.
  • Offices working towards the Essential Eight.
  • Teams with shared or ageing passwords who want a safety net now, not after a breach.

How we roll it out

  1. Check what needs protecting. We list the logins that matter: Windows PCs, the server, remote desktop, VPN and cloud apps.
  2. Enrol your team. Each person installs Duo Mobile and we link it to their account. It takes a few minutes each.
  3. Switch it on. We turn Duo on system by system, so nobody gets locked out on a busy morning.
  4. We look after it. New starters, leavers, lost phones and policy changes are handled by us.

Why get Duo through WaTo

  • We run Duo for our own clients every day, so setup is quick and predictable.
  • One local team for the MFA, the PCs and the network it protects.
  • Lost phone on a Monday? Call us and you're back in within minutes.
  • Adelaide owned since 2001.

Duo questions

What if a staff member doesn't have a smartphone?

Duo can send a passcode by SMS or call a phone instead. We'll set up whatever works for each person.

Will it slow my team down?

One tap at login. The Windows session stays approved after that, so there are no repeated prompts during the day.

Do I need Duo if I already use Microsoft 365 MFA?

Microsoft's MFA protects your 365 account. It doesn't protect a remote desktop login to your office server or PC. Duo covers those.

Related

Want Duo on your logins?

Tell us how many people log in and from where, and we'll give you a setup quote.

Mon to Fri, 8:30am to 5pm

No two businesses are the same, so nothing we do is off-the-shelf. Every solution is built around yours, and kept simple.

Questions

Frequently asked questions

How do your plans and pricing work?

Whatever suits you: a fixed contract, a monthly retainer, prepaid blocks of hours, or simple hourly rates. You pick the model that fits your business, and we keep it transparent with no surprise bills.

How quickly do you respond?

Fast. You talk to a real person, not a call queue. For urgent issues we're often on-site within the hour across Adelaide, with remote support Australia-wide.

Do you only do IT support?

No. IT & Digital, cyber security, websites & hosting (via Whosts.au), business solutions and currency equipment, all from one local team. One number to call.

What does it cost?

It depends on your size and the cover you need. We keep pricing simple and transparent, with no surprise bills. Call us for a quote.

Do you support businesses outside Adelaide?

Yes. We're Adelaide-based with on-site visits across South Australia, remote support Australia-wide, and we fly in to clients in Darwin, Brisbane and elsewhere for planned work.

Will you work with our existing IT person?

Absolutely. We often co-manage, taking on monitoring, security and after-hours cover alongside your in-house team.

Why we're different

Not your typical IT company

We keep it simple, and fix things so they stay fixed, instead of patching them today.

A typical IT company
WaTo Consulting
You wait in a call queue
A real person on the WaTo team answers
One rigid plan, take it or leave it
Contract, retainer, blocks or hourly: your choice
Patch it today, deal with it again later
Fix the root cause, and what it could cause next
Jargon and over-engineering
Kept simple and explained in plain English
IT only, you juggle other vendors
IT, cyber, web, business & currency under one roof
Hosting resold from someone else
Our own Australian hosting (Whosts.au)
WaTo character, happy to help

Still not sure what you need?

Tell us what's slowing you down and we'll point you to the right fix. You're a partner, not a client.

Call (08) 7123 0805 Email info@wato.com.au
Why clients choose us

Trusted by Adelaide business since 2001

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"No sales spiel, no waiting in line on the phone — and always an effective, quick result when needed."

SA Construct
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Major Real Estate
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RAF Group
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Trymoss Engineering
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Cummins Allison
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CRS Accessories
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Lasers in Medicine, Adelaide
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Our story

Built in Adelaide, since 2001

WaTo Consulting was founded by John Watson in Adelaide in 2001. Over two decades it's earned a name for tailored work across a wide range of industries, helping businesses of every size run more smoothly, work more efficiently and grow steadily, without blowing the budget or disrupting the day-to-day.

Emma Watson (née Dickenson) played a significant part in shaping what WaTo became. She brought real expertise and a clear vision for where it could go: expanding the business, bringing in new systems and fresh thinking, and raising the standard of how things are done. A great deal of what WaTo is, we owe to her.

Today it's all tailored, never off-the-shelf: IT & Digital, Business & Web Hosting, built around what each client actually needs. Over the years those areas have come together under one roof: our IT & Digital, Currency, Business and Web work (through Whosts.au) now all sit within WaTo Consulting. One team, one standard, looking after the lot.

When you work with us, you're a partner, not just a client.